Shipping and Returns

Shipping Methods

Rooted ships orders with USPS Priority to minimize shipping time and variable temperature exposure during transit. Rooted makes every effort to package tubers and other products securely to minimize damage during transit. However, Rooted is not responsible for delays, damages, or delivery failures caused by the carrier. Delivery dates are not guaranteed, and Rooted is not liable for issues outside of our control, including carrier delays.

Shipping Lead Times

Tubers ship end of March, weather permitting, timed perfectly for spring planting in most US growing zones. You'll receive an email with your tracking information as soon as your order ships. Tubers are checked multiple times for health and intact eyes prior to shipping. Most tubers will ship in a dormant phase, but will begin awakening and sprouting from their eyes shortly after arrival.

Returns and Exchanges

Due to the perishable and seasonal nature of dahlia tubers, we are unable to accept returns. Every tuber is hand-selected and inspected by our family before it leaves the farm. If you have any concerns about the condition of your order upon arrival, please reach out to us at hello@rooteddahlias.com and we'll do our best to make it right.